Greatwell Homes

SECTOR

Housing

SERVICES

Fixed Wire Testing

Emergency Light Testing

LOCATION

Northampton

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Working with Greatwell Homes in Northampton

This is a 3-year contract to complete EICR’s on approximately 3,000 domestic properties and 112 Communal areas, rectifying all C1’s and C2’s at the time of test, with any further remedials being completed in line with NAT FED rates. The schedule of works is to complete the following tests:
Year 1 – 1200, Year 2 – 600, Year 3 – 1200. The start of the contract was initially delayed due to COVID19, as Greatwell Homes decided to put their electrical maintenance programme on hold. It was originally due to start in early April 2020 but did not commence until late May 2020. Therefore, once the programme went live, we had to mobilise our engineers to deliver compliance to the Year 1 allocated properties within just 10 months. To deliver on this KPI, our engineers completed approximately 130 properties per month over this period. Subsequently, all Year 1 properties were compliant by March 2021, which fell within Greatwell Homes’ financial year and within the original timeline for the contract, despite the initial issues in mobilising the contract caused by COVID19.
In addition to the agreed electrical testing programme, we are also carrying out ad hoc testing, repairs, and Emergency Light Testing across their entire property portfolio. The tests we carry out for Greatwell Homes are audited by a third party, Morgan Lambert, and our Head of Housing regularly participates in Toolbox talks with the auditors, as we strive to deliver the best service.

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What Greatwell say about Lantei

Greatwell Homes have been working with Lantei since the beginning of April 2020, which was at the start of the Covid-19 pandemic. With these extra pressures, Lantei have shown their capacity and drive, along with their experience to liaise with our customers to allow access, being flexible with their appointments to increase compliance. Lantei, as a whole, have the right values to get the job done, which goes from the first contact made with our customers to completing the job by an electrician. Furthermore, the day-to-day team reporting to us are incredibly helpful and together we have managed to increase our compliance position within Greatwell Homes from 85.3% in April 2020 to 97.9% in February 2022.

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